What it costs
One package. One monthly price.
Every KindStock shop gets the same thing: the full hardware kit, all the software, and free onboarding with the team. £69 + VAT a month on a 24-month contract, no setup fee.
The KindStock package
Everything your charity shop needs, in one box
24-month contract
No setup fee
£69 is our founding-shops price. The standard price will be £89. Join now and yours stays £69 for as long as you're with us.
Two or more shops? 10% off the whole bill.
Hardware included
- In-shop server unit
- Receipt printer
- Cash drawer
- All necessary cables
- Barcode scanner
- Till screen
- Label printer
Software included
- Gift Aid tracking, donor notices and Gift Aid reports
- Stock management
- Donor tracking
- Real-time reports
- Cloud dashboard & automatic backups
- Works with poor internet
- Card reader support (SumUp Solo), in testing
- Multi-till support (first till included)
- Encrypted in-shop server with nightly off-site backups
And with every package: free onboarding, training and UK support.
No card form, no self-service sign-up. It starts with a conversation.
If you need more
Optional add-ons
The standard package covers most shops' needs. These are here if you ever want more, each at a simple monthly price. Just get in touch when you need one.
Additional tablet
£15/month + VAT- Extra tablet station
- Use as till, kiosk, or pricing station
Additional till point
£25/month + VAT- Add a second or third till
- Includes hardware connection support
eBay & online integration
£5/month + VAT- In development with our founding shops
- Will list your shop's stock on eBay from the same catalogue
- Will keep online and in-shop stock in step
API access
£15/month + VAT- Export donors & Gift Aid to your CRM
- Sales & revenue data for accounting
- Read-only REST API with JWT auth
Branding pack
£5/month + VAT- Your logo and colours on the customer display, and your colours on digital receipts
- Your charity name, number and your own footer line on every printed receipt
Questions, answered
Frequently asked questions
Questions shops usually have. If yours isn't here, just ask.
What's included?
One box with everything in it: an in-shop server, receipt printer, cash drawer, barcode scanner, till screen and label printer. The server sits on your own shop network and serves every till and tablet over encrypted local HTTPS, so the shop keeps selling even when the internet is slow or down, and syncs to the cloud whenever there's a connection.
What's the founding price?
£69 + VAT a month is our founding-shops price for charities that join us around launch. The standard price will be £89, but founding shops keep £69 for as long as they stay with KindStock.
Why a 24-month contract?
The hardware comes with no setup fee, so we spread its cost across the contract. That's what makes the monthly price possible. If your circumstances change mid-contract, talk to us; we'd rather find an answer together than hold a shop to a contract that isn't working.
Who owns the hardware?
KindStock does, throughout, which means repairs and replacements are our job, not yours. If the printer gives up on a busy Saturday, email us and we'll get you working again. When a contract ends, the kit comes back to us.
Do prices include VAT?
Prices are shown excluding VAT: the package is £69 + VAT a month, and add-ons are + VAT too. We know many charities can't reclaim VAT, so we'd rather you see the real cost up front.
Can KindStock run more than one shop?
Yes, multi-shop support is built in. Each shop gets its own in-shop server and till points, and you see them all in one dashboard with per-shop and combined reporting. Charities with two or more shops get 10% off the whole bill: two shops would be £124.20 + VAT a month instead of £138.
Can I add more tablets or stations later?
Yes. Additional tablets are £15/month each, and additional till points are £25/month. You can add them at any time; just get in touch.
Does KindStock connect to my card machine?
It is built for the SumUp Solo and in testing, not yet switched on for live shops. When it is on, you press Card at the till, the amount goes straight to the reader, and the sale is recorded when the customer taps. Until then, cards run on your existing terminal exactly as they do today. Using a different terminal? Tell us which, because that's how we choose what to integrate next.
What happens to our data if we leave?
It's yours, and it comes with you. Managers and administrators can export everything (donor records, sales history and financial reports) from the dashboard at any time, not just when leaving. No lock-in by hostage-taking.
What happens if my internet goes down?
The shop keeps selling. The in-shop server stores everything locally and syncs to the cloud when connectivity improves. Cash sales carry on as normal and none of them is ever lost: anything that couldn't be recorded goes to a list your staff can see and retry. Card, gift-card and account payments need the connection back, so the till asks for cash while you're offline.
Is training included?
Yes. Every subscription includes free onboarding and training, done together over a call. We'll help your team get up to speed quickly, and additional training sessions are available for £99.
What does support look like?
Email us and your message goes straight to the person who built KindStock, with a phone call back as soon as possible if it's quicker to talk. No ticket queues, no call centre.
How does Gift Aid integration work?
KindStock records Gift Aid on every eligible sale and matches it to the right donor, reverses it if the item comes back, and keeps the Gift Aid figures on your dashboard and reports as you trade. The donor notices HMRC requires go out on a monthly run you switch on at setup. Preparing and filing the HMRC claim itself is not switched on yet, and we will tell you before it is. All of it is included as standard, not as an add-on.
How much Gift Aid income could my shop expect?
It depends on your sales volume and how many of your donors have signed Gift Aid declarations. As a worked example: a shop turning over £5,000/month with 60% of sales eligible for Gift Aid would have roughly £750/month to claim. That's over £9,000 a year for your charity. KindStock makes sure nothing you're entitled to slips through untracked.
We already run Gift Aid. Can we bring our donors across?
Yes. Send us your list before you go live and we'll load their details with you as part of setup. Gift Aid declarations are signed fresh in KindStock, so those donors sign once at the kiosk. It's something we do with you rather than a self-service upload.
Do donors need an email address?
Yes. Donors sign up at the kiosk with their email address, and they can be emailed a copy of their signed declaration straight away. The donor notices HMRC requires go out on a monthly run you switch on at setup; the £100 offer letter and the end-of-year summary are prepared in the same registered wording, and their sending is not switched on yet.
Not sure if it fits your shop?
Talk it through with us. We'll be straight with you about whether KindStock suits your shop. No commitment, no pressure.